Failed Payments & Account Pausing
Overview
If a subscription payment fails, Sellhalla may temporarily pause access to protect your account and billing status.
Why Payments Fail
- Expired card
- Insufficient funds
- Bank declined transaction
What Happens Next
- You’ll receive a notification
- Access may be temporarily limited
- Billing will retry automatically
How to Restore Access
- Go to Billing → Subscription
- Update your payment method
- Confirm payment
Access is restored once payment succeeds.
Still need help?
Contact support if access isn’t restored after updating billing.