Abandoned Cart Basics

Overview

An abandoned cart happens when a customer adds items to their cart but leaves before completing checkout.

Why Carts Are Abandoned

  • Unexpected costs
  • Distractions
  • Not ready to buy

How to Reduce Abandonment

  • Keep checkout simple
  • Be transparent about pricing
  • Avoid surprise fees

Recovery Tips

  • Send a friendly reminder email
  • Highlight product benefits
  • Keep messaging non-pushy

💡 Recovering even a few carts can increase revenue.

Still need help?

If recovery emails aren’t working, contact support.

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