Checkout Not Working

Overview

Checkout issues can prevent sales and should be resolved immediately.


Things to Check

  • Stripe is connected and live
  • Products have prices
  • Shipping settings are configured
  • Taxes are not blocking checkout

Test Checkout

  • Open your store in a private browser
  • Add a product to cart
  • Complete checkout using a real payment method

Common Causes

  • Missing shipping rules
  • Incomplete Stripe setup

Still need help?

Contact support with:

  • Store URL
  • Product name
  • Screenshot of the error
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