How to Report a Bug

Overview

Accurate bug reports help us diagnose and fix issues faster.

What to Include in a Bug Report

  • Clear description of the issue
  • Steps to reproduce the problem
  • Screenshots or screen recordings
  • Browser and device type

Where to Report Bugs

  • Help Center contact form
  • In-app support (Beacon)

What Happens Next

Our team reviews the report and prioritizes fixes based on impact and severity.

Still need help?

If the issue is blocking your store, mark it as urgent when submitting.

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